1. Order Processing

• Orders are processed within 1-3 business days after payment confirmation.

• Orders placed on weekends or public holidays are processed the next business day.

2. Delivery Time

Estimated delivery window:

• Metro cities: 3-5 days

• Other areas: 5-9 days

• Remote / special zones may take longer

3. Shipping Charges

• Shipping charges (if applicable) will be shown during checkout.

• Free shipping may be available on offers or minimum order value.

4. Order Tracking

Once shipped, tracking details will be shared via email/WhatsApp/SMS.

5. Undeliverable Packages

If the package returns due to wrong address/unavailability, re-shipping costs must be borne by the customer.